Jira Service Management is help desk software that enables support Agents to receive, track, manage and resolve requests from help seekers.
Route marked print proofs to makers and keep fixes on the task.
Your maker sees linked PDF marks and the next proof deadline in chat. Your approval task keeps the same fixes.
Mark the current print proof and reviewer due date on the job.
Your review tasks show the current image revision and reviewer due date, so the next handoff is clear.
Route client proof marks to the maker on the reviewed PDF.
Your maker gets the fixes in the review task, tied to the PDF version your reviewer marked up.
Replace stale print proof links and identify the prior reviewer.
Your review tasks point to the latest proof, with a comment naming who saw the previous version so the next handoff stays clear.
Turn rejected print proofs into version-linked design revisions.
Your designer gets the changes reviewers requested, tied to the rejected file version, with a link back to the approval.