Jira Service Management is help desk software that enables support Agents to receive, track, manage and resolve requests from help seekers.
Keep requested proof fixes on the task as makers get them in chat.
Your maker sees linked PDF marks and the next proof deadline in chat. Your approval task keeps the same fixes.
Keep asset review tasks clear on the current proof and due date.
Your review tasks show the current image revision and reviewer due date, so the next handoff is clear.
Move PDF review marks to the maker's rework task.
Your maker gets the fixes in the review task, tied to the PDF version your reviewer marked up.
Keep creative review tasks pointed at the current proof.
Your review tasks point to the latest proof, with a comment naming who saw the previous version so the next handoff stays clear.