Match property listings, book viewings, draft proposals. Every one is ready to run, and you can adjust it in plain language.
Answer common tenant questions and flag property issues for the manager.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Pass urgent tenant requests to the teammate covering their contact.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
Draft rental tour replies with open times and arrival details.
Your support team gets a reply draft in the customer's conversation, with a workable visit time or a clear question to move the request forward.
Draft calm replies to tenants upset about property issues.
Your support rep gets a calm reply draft in the customer's email conversation, shaped by your escalation guide and ready to review before sending.
Draft calm replies to tenants upset about property issues.
Your support inbox gets a courteous draft for an angry customer email, with threats or escalation concerns flagged for your review.
Draft replies to tenants' property questions for review.
Get an email draft in the customer's conversation. Review an answer based on your team's guidance before you send it.
Draft replies when a tenant says a reported problem remains unresolved.
Your support team gets a reply draft that addresses what the first response missed, with a next step ready for review before anyone sends it.
Draft replies to tenants who complain about service lapses.
Your support manager gets a reply draft that reflects the complaint and offers a next step to review before sending.