Answer customer questions, cite sources, forward tough cases. Every one is ready to run, and you can adjust it in plain language.
Draft replies about faulty clothing from orders and replacement rules.
Your support rep gets a reply draft in the customer's conversation, grounded in the order and the replacement rules you choose.
Draft apparel refund replies using purchase details and refund terms.
Get a refund reply ready for your review, grounded in the customer's email, purchase history, and the refund terms you provide.
Check apparel listings and orders before answering shopper chats.
Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.