AI-Agents for Policy Exceptions in Software
Flag out-of-policy purchases, check promotion pay, route approvals. Every one is ready to run, and you can adjust it in plain language.
Route engineering hires outside approved headcount to a reviewer.
Your hiring team sees exactly how a request differs from plan and who reviews it before recruiting proceeds.
Draft calm replies to customers frustrated by product issues.
Your support rep gets a calm reply draft in the customer's email conversation, shaped by your escalation guide and ready to review before sending.
5 toolsDraft grounded replies to angry users about product issues.
Your support inbox gets a courteous draft for an angry customer email, with threats or escalation concerns flagged for your review.
4 toolsDraft replies to users' product questions for review.
Get an email draft in the customer's conversation. Review an answer based on your team's guidance before you send it.
6 toolsDraft discount replies to existing software customers for review.
You get a reply ready to review in the customer's conversation, with a flag when the price needs a decision.
Draft answers to subscription discount requests within approved limits.
Get an email reply draft when a customer asks for a discount. Review the offer or decline against your rules before you send it.
Show changes in quoted quantities and prices against approved terms.
See what changed before you approve a revised quote, with the differences right on the quote you're reviewing.
Draft product support replies from ticket history and saved answers.
Your assigned reps find reply drafts in their tickets. Those drafts reflect the customer's latest question and your team's saved answers.
Reopen review when new commits alter approved product code.
Your engineering lead sees what changed after sign-off and who needs to review it before merging continues.
Draft replies when a customer's product issue remains unresolved.
Your support team gets a reply draft that addresses what the first response missed, with a next step ready for review before anyone sends it.
4 toolsPrepare product complaint replies that state only the confirmed next step.
Your support inbox gets a reply draft that addresses the complaint and names the next step your team has confirmed.
