Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.
Record failed campaign texts beside recipients and alert the team.
See failed SMS deliveries beside your campaign recipients, with a staff channel list of numbers and reasons that need follow-up.
Share rival product reviews that show customer praise or complaints.
Your team gets competitor review alerts in its discussion channel. Each alert shows a rating and useful customer feedback, with a link to the review.
Carry ad inquiries into the sales list and flag incomplete forms.
Your sales lead list catches up with yesterday's ad inquiries, while your team gets a short chat list of matches and missing details to review.
Draft copy for campaign videos and flag claims for approval.
Get a video description draft in your review chat when a finished video arrives. Your producer can check uncertain details before publication.
Prepare on-brand replies to social inbox questions for review.
Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.
Draft sponsorship announcements for the team's review channel.
Your sponsorship social media post reaches the marketing team for review when a partnership is ready to announce, with its required disclosure included.
Carry approved holiday messaging into a Christmas caption for review.
Your Christmas greeting gets a caption that fits your message, with a review request ready for your social media manager.
Schedule event reminder texts and track failed deliveries.
Your event reminder texts are scheduled for the time you choose, with delivery results and registrations needing attention in one list.