Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft app review replies informed by support tickets and app versions.
Your support queue holds personal draft replies to new app store reviews, with any related support issues ready for your review.
Draft answers to product issues from the full ticket and approved guides.
Give your support Agents a reply they can review in the conversation, grounded in the customer's exchange and the help articles you choose.