Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft customer replies using approved product information and thread context.
Get a reply draft in the original conversation, with the sender's questions addressed and uncertain facts marked for your review.
Draft first answers to product inquiries using approved guidance.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.