Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft homeowner thank-yous using verified recent service details.
Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.
Draft replies to homeowner reviews and flag service problems for follow-up.
Find a personal reply beside new reviews in your shared sheet, with urgent complaints marked for follow-up.
Check unfamiliar service reviews against job records and draft replies.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.