Copy decisions to tasks, tell owners about rejections, pass on revision notes. Every one is ready to run, and you can adjust it in plain language.
Route user community posts to moderators and track pending decisions.
Your moderator gets held group posts by email, while you get decision updates and a daily view of what is still waiting.
Rank suspicious posts in customer groups for community moderators.
Your moderators get a ranked list of suspected spam across group posts, with matching excerpts and links they can check.
Group flagged user posts with prior reports for moderator review.
Your moderator gets a case when people flag different posts by the same member. The discussions and earlier reports stay close at hand.
Screen customer community posts before they appear and flag suspected spam.
Keep ordinary community posts moving while moderators get clear reasons and a link for anything that looks like spam.
Bring suspicious posts in user communities together for moderator review.
Your moderators see a member's suspected spam posts together, choose whether to remove them, and see the result in staff chat.