Look for an existing work account before creating one for a new hire.
Set up approved work mailboxes only after checking the directory.
You see whether your new hire already has a mailbox before another account gets created, with the address and next step on the request.
Check the directory before creating work accounts for incoming employees.
Your hire roster shows the right work account address and status, whether an account already exists or needs to be created.
Send new hires sign-in instructions after creating their accounts.
Your new hire gets work sign-in instructions after their offer acceptance checks out, and your hiring team sees when the account is ready.