Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.
Schedule customer texts around confirmed service windows.
Your dispatch team can keep arrival texts aligned with current visit windows and see which messages reached customers.
List failed appointment texts for scheduling follow-up.
Get a morning list of texts that failed or expired, with the phone numbers and reported reasons your team needs for follow-up.
Post meeting links to the right group channel and notify the organizer.
Your group gets the meeting link and start time in its channel, and the organizer gets a reply confirming delivery.
Send approved appointment texts at each recipient's scheduled time.
Your personalized customer texts reach the sending service when due, and a reply tells you what happened or needs attention.
Add video rooms and updated invitations to client appointments.
You and your client get the same joining link in the updated invitation for a video appointment.