Check requests, collect missing files, open approval tasks. Every one is ready to run, and you can adjust it in plain language.
Flag guest complaints needing prompt attention and email the follow-up list.
Keep your customer complaint sheet clear on what needs attention, with due dates on urgent cases and a short follow-up email for the owner.
Answer standard guest questions and surface delicate issues for follow-up.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.