Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Write review replies that address each guest's praise or concern.
Your guest reviews get thoughtful reply drafts that reflect the stay, ready for you to review before anything goes public.
Draft a guest reply that acknowledges an unresolved stay complaint.
Your support team gets a reply draft that addresses what the first response missed, with a next step ready for review before anyone sends it.