Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft guest review thank-yous and email them for approval.
Get a personal thank-you draft beside the original positive review in your inbox, ready for your approval before you post.
Draft replies to guests unhappy with an earlier answer.
Get a thoughtful reply draft when a customer says your last support answer missed the mark, ready for your review in the same email conversation.