AI-Agents for Customer Service Representatives in Appointment Scheduling working with Microsoft Outlook
Book appointments, send confirmations, reschedule visits. Every one is ready to run, and you can adjust it in plain language.
Reply to booking requests in chat with available times.
Your clients can book, move, or cancel through chat, with email confirmations and a fresh daily agenda in your inbox.
29 toolsDraft customer cancellation replies in the original email thread.
You get a cancellation reply to review in the customer thread, plus an email with account facts and any policy question.
6 toolsReply to booking requests with confirmed appointments or open times.
Your clients get confirmed appointments and meeting links, or available times when their requests conflict with your schedule.
6 toolsSend approved chat replies and surface questions needing a personal answer.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
8 toolsSend approved answers in page conversations and flag unclear questions.
Your routine page messages get an auto reply from answers you choose. Questions needing a person reach the page manager in private work chat.
18 toolsDraft a complaint reply in the customer's email thread for review.
Get a thoughtful reply draft in the customer's email conversation. Review purchase facts and remedy questions before sending.
11 toolsPrepare overdue customer replies with an apology and verified case update.
Your support rep gets apology drafts for overdue customer emails. Current case details help make the replies useful.
5 tools
