AI-Agents for Customer Experience Managers in Handoffs
Pass on decisions, carry revision notes, open supplier setup. Every one is ready to run, and you can adjust it in plain language.
Keep approved chat answers consistent and surface exceptions for review.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
8 toolsKeep visitor chat answers tied to current pages and surface gaps.
Visitors get answers backed by your published pages, with a link to the source. Your support team takes questions the pages cannot settle.
8 toolsDraft responses to formal complaints for review.
Your support lead gets an unsent customer complaint reply letter beside the case history. Every point has an answer or a question to resolve.
Propose an approved next step in each complaint reply.
Your support manager gets a reply draft that reflects the complaint and offers a next step to review before sending.
