Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
List failed customer texts with numbers and recorded reasons.
Get a morning list of texts that failed or expired, with the phone numbers and reported reasons your team needs for follow-up.
Track failed customer texts and email staff the open failures.
Get an SMS delivery report when a text fails. Your staff see phone numbers with open failures and reasons to follow up.
Reschedule customer texts and record delivery results.
Your team sees a new send time or a clear hold reason after a text changes, then the carrier's delivery result when it arrives.