AI-Agents for Client Services Managers in Customer Service in Customer Messaging
Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Send proposed client replies with the original email for approval.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
24 toolsDraft client replies with answers checked against approved files.
Get a reply draft in the original conversation, with the sender's questions addressed and uncertain facts marked for your review.
9 toolsKeep client conversations acknowledged during team absences.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
14 toolsTrack scheduled client follow-ups and see why any text was held.
Your follow-up texts are scheduled for the time you choose, and the contact shows what went out or why a text was held.
Send flagged client problems to support with an issue type and priority.
Customer problems reach your support queue, and the case number appears on the account for easy follow-up.
9 tools
