Answer questions, book visits, flag urgent requests. Every one is ready to run, and you can adjust it in plain language.
Keep client consultations on the calendar and confirm their times.
See new bookings with the client's note on your calendar, and catch missing confirmation emails before they leave a visitor guessing.
Draft careful client replies grounded in earlier correspondence.
Get a reply draft in the original email conversation when you're unsure what to say, with the earlier exchange taken into account.