Zoho Mail is a collaborative business communication platform for the modern workforce. It is a blend of classic email and the modern collaboration tools using comments, likes and sharing.
Send prepared client emails and keep their replies beside each contact.
Your prepared outreach emails go out on your chosen day, and replies appear beside contacts in your sheet so you can see who needs follow-up.
Prepare client proposals from emailed needs and approved costs.
Your prospects receive branded business proposals based on their emails and the pricing rules you set.
Summarize client emails and log them for account follow-up.
Get short summaries and useful labels for incoming work email. Scan your tracking sheet when it's time to follow up.
Send birthday greetings to client contacts in the chosen tone.
Your contacts receive birthday greetings in the tone you choose, and your contact sheet shows which emails went out and which need review.
Label client replies worth keeping and explain cleanup choices.
Your inbox stays clearer each week as clearly unwanted mail goes to trash and you get an explanation for every decision in your private chat.
Send approved absence replies to clients and flag urgent account needs.
Your clients hear when their contact returns, and urgent requests reach the colleague covering the inbox.
Reply to client emails and route urgent account requests to the backup.
Your senders hear back while you're away, and your backup sees requests that need attention before you return.
Post signed agreement terms and a file link for the account team to review.
Your account team gets a contract summary and a link to the signed agreement in chat, with unclear terms flagged for review.
Book client check-ins and confirm the meeting by email.
Get meeting requests booked when the time is open, plus answers to schedule questions in the same email thread.
Flag client meeting invitations that overlap account commitments.
See a meeting clash before you reply, with a private email showing the invitation and any overlapping work commitments.
Welcome signed clients and receive a copy of each message.
Your new client gets a personal welcome after signing, with clear first steps and a link to share files.
Follow up on client opportunities without repeating an earlier message.
Keep your sales follow-up process moving with relevant emails at key deal stages and a clear record of every send or hold.