Hold possible duplicate invoices, link repeat quotes, check purchase forms. Every one is ready to run, and you can adjust it in plain language.
Track emailed client-work assignments and prompt owners before deadlines.
Get a morning list of assignments awaiting completion replies. Owners who haven't replied get a due date reminder before the deadline.
Keep client emails and attached files together for handoffs.
Your marked client or case emails go into the shared archive beside their attachments, with a folder link for the filing owner.