Record whether a lead received its first email and still needs personal follow-up.
Mark form leads that still need a first reply or follow-up.
Your Zoho CRM leads show whether someone sent a first reply, and owners get a clear task when outreach is still due.
Keep lead contact status current after reps send first emails.
Your CRM shows when a rep first emailed a lead and whether follow-up is owed, with uncertain matches sent to the rep for review.
Keep first-email status current for sales follow-up.
Your lead status reflects confirmed first-email delivery. Your sales team sees the sends that still need attention.