Send Message Reply AI-Agents for Customer Service working with monday.com
Send an approved reply to the person who sent the incoming message.
Send Quick DM Replies
Reply to customer DMs from the answer guide and flag cases needing help.
Get quick replies to routine business DMs, while questions your answer guide can't cover reach the account owner in team chat.
Works with
23 tools
23 tools
Send Approved Auto Replies
Acknowledge customer chats after review and hand off urgent requests.
Customers get a reviewed reply while their usual contact is away. Urgent requests reach the teammate covering for them.
Works with
14 tools
14 tools
Send Text Auto Replies
Send approved answers to common texts and hand off unanswered questions.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Works with
13 tools
13 tools
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