Check reviewer assignments, route requests, flag exceptions. Every one is ready to run, and you can adjust it in plain language.
Draft grounded thank-yous for sparse five-star reviews.
Your brief 5-star reviews get a thank-you draft in your shared sheet, with purchase details when the customer match is clear.
Draft personal review replies and flag complaints needing quick attention.
Find a personal reply beside new reviews in your shared sheet, with urgent complaints marked for follow-up.
Draft measured replies to reviews the business cannot identify.
You get a careful reply to an unfamiliar review, with the record search beside it, so you can decide what to post.