Jira Service Management is help desk software that enables support Agents to receive, track, manage and resolve requests from help seekers.
Check client access to the latest campaign proof before review.
See whether your client has access to the current proof before the review moves forward, with the answer on the task.
Route marked campaign proofs to the maker for revision.
Your maker gets the fixes in the review task, tied to the PDF version your reviewer marked up.
Point campaign review tasks to the latest proof.
Your review tasks point to the latest proof, with a comment naming who saw the previous version so the next handoff stays clear.
Route rejected campaign files to designers with reviewer notes.
Your designer gets the changes reviewers requested, tied to the rejected file version, with a link back to the approval.