Chase unsigned agreements, compare invoices, flag purchase changes. Every one is ready to run, and you can adjust it in plain language.
Log internal requests as tickets and send requesters their links.
Your staff get Jira tickets from Slack support requests, with files and your priority rules carried through and a link sent back in the thread.
Mark store requests ready or ask managers for missing details.
Your store operators get a clear request to act on, while managers see the specific questions their form answers left open.