Alert responders, investigate threats, draft incident reports. Every one is ready to run, and you can adjust it in plain language.
Track employee support problems and flag urgent ones in team chat.
Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.
File reports on system incidents in the shared folder.
Your team gets a PDF incident report to review, and critical cases reach responders according to the severity labels you choose.
Route major IT incident reports to required reviewers.
See who received your critical or major incident review request and who needs follow-up.