Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Your introduction replies are ready to review in the original thread, and a private chat message points you to the draft.
Get a thoughtful sales email reply in your private chat, with the prospect's reason and offer context close at hand before you send it.
Get a suggested first reply in your private review chat, alongside the customer's question and any detail that needs your judgment.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.