Answer routine questions, draft replies, route requests. Every one is ready to run, and you can adjust it in plain language.
Draft replies to client service questions for teammate review.
Get a reply draft in the same chat thread, with unclear facts called out so you can review the wording before you answer the sender.
Draft a reply when a prospect declines a service proposal.
Get a thoughtful sales email reply in your private chat, with the prospect's reason and offer context close at hand before you send it.