AI-Agents for Customer Service in Video Games working with Telegram
Telegram is a cloud-based instant messaging and voice over IP service developed by Telegram Messenger LLP.
Log Problem Reports
Log incoming customer problems and alert the team to urgent ones.
Your team can review problem reports in a shared sheet and spot urgent cases or logging failures in chat.
Works with
42 tools
42 tools
Send After-Hours Replies
Acknowledge after-hours tickets and send the next shift its waiting list.
Customers get a receipt after hours, and your next support shift sees which tickets still need a personal reply in team chat.
Works with
21 tools
21 tools
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