Answer customer questions, cite sources, forward tough cases. Every one is ready to run, and you can adjust it in plain language.
Leave refund reply drafts in the support inbox for team review.
Get a refund reply ready for your review, grounded in the customer's email, purchase history, and the refund terms you provide.
Answer store chats and pass unclear cases to support staff.
Shoppers get clear answers in your store chat, and your team gets the context behind questions that need a person.