Hold possible duplicate invoices, link repeat quotes, check purchase forms. Every one is ready to run, and you can adjust it in plain language.
Send prepared client emails and show which contacts still need follow-up.
Your prepared outreach emails go out on your chosen day, and replies appear beside contacts in your sheet so you can see who needs follow-up.
Rank client-related replies and pending service follow-ups.
Start your workday with a direct message that puts urgent replies and follow-ups first, with links to the work.
Keep client bookings current and offer alternatives when times conflict.
Your clients can book, move, or cancel through chat, with email confirmations and a fresh daily agenda in your inbox.
Remind account teams when agreed client work is due.
Your team gets due date reminder emails before work slips, and you get a linked list of overdue and unassigned action items.
Remind account teams before assigned client work comes due.
Your team gets email reminders before action items are due, and you get a linked list of overdue work to follow up.
Organize shared project files for client delivery handoffs.
Your project handoff task points to a folder with the right Agile or PRINCE2 phases, while your lead sees what details still need attention.
Open cases from flagged client accounts and log the number for follow-up.
Customer problems reach your support queue, and the case number appears on the account for easy follow-up.
Route client support cases with context from earlier requests.
Your team gets clear support cases with owners. Everyone knows which case number to work from.