Agents help web hosting companies stay responsive to customers as sites and domains change.
Answer documented product questions and hand off issues needing diagnosis.
Your customers get answers from your help articles, and your support team gets recent chat history when a question needs a person.
Answer documented product questions and escalate gaps with chat context.
Visitors get answers to familiar questions in website chat, while your team gets harder chats with the conversation in view.
Answer documented product questions and flag uncertain details.
Visitors get answers while your team is away, with article links they can check and clear handoffs for questions that need a person.