AI-Agents for Technical Support Engineers in Technical Support in Chat Support working with Help Scout

Answer customer questions, open tickets, escalate requests. Every one is ready to run, and you can adjust it in plain language.

Draft answers to product questions from ticket history and saved replies.

Your assigned reps find reply drafts in their tickets. Those drafts reflect the customer's latest question and your team's saved answers.

Answer documented product questions and hand off issues needing diagnosis.

Your customers get answers from your help articles, and your support team gets recent chat history when a question needs a person.

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