kintone is a fully integrated social collaboration and customizable business application cloud platform that allows internal and external teams to solve business process inefficiencies through database and work flow-driven custom apps, communication and collaboration. kintone can be used for custom CRM, Project Mangement, SCM and much more.
Draft service incident reports from response threads.
You get a dated queue of daily incident report drafts. Each material incident has its own report for you to review.
Send the revised service incident report to reviewers.
Your reviewers get a link to the right report revision, and you see who can open it and where delivery needs attention.
Send service incident reports for review and track delivery gaps.
See who received your critical or major incident review request and who needs follow-up.