Google Contacts, the address book built into Gmail, lets you keep track of all your contacts, see when you last interacted with them, and more.
Add outage screenshot text to incident reports for team review.
Keep error messages and interface labels searchable in your incident report, with unreadable areas marked for review.
Draft service incident reports from response threads.
You get a dated queue of daily incident report drafts. Each material incident has its own report for you to review.
Link the finished service incident report and request review.
Your reviewer gets the finished report and a clear decision request. Your case shows when you asked.
Send the current outage report to postmortem attendees.
Your incident review attendees get the current report and a question to consider before the meeting, with delivery results ready for the owner.
Send the revised service incident report to reviewers.
Your reviewers get a link to the right report revision, and you see who can open it and where delivery needs attention.