Reply to comments, answer questions, flag unanswered posts. Every one is ready to run, and you can adjust it in plain language.
Flag sensitive mentions and log approved public replies by email.
Common questions in your Twitter mentions get answers from wording you approve. Your community manager gets an email with links to replies and posts needing review.
Respond to public criticism and report the exact reply to the owner.
Negative comments on your team's posts get a thoughtful reply when safe, and the owner hears what was said or why they need to step in.
Answer straightforward feedback and flag sensitive public comments.
Keep up with your Instagram comments: routine questions get replies in your voice, while comments needing your judgment arrive in a daily chat list.