Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Check visit confirmations against the calendar and draft replies.
Get a reply draft for meeting and appointment confirmations, with calendar differences or scheduling conflicts called out before you send.
Confirm visit times by text and pass exceptions to the coordinator.
Your customers get an automatic text message reply with their confirmed appointment time or next step, while unclear requests reach your coordinator.
Draft front desk replies with visit times and arrival details.
Your support team gets a reply draft in the customer's conversation, with a workable visit time or a clear question to move the request forward.
Answer WhatsApp questions about hours and confirmed appointments.
Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.