Check requests, collect missing files, open approval tasks. Every one is ready to run, and you can adjust it in plain language.
Reply to approved tenant questions and flag issues needing a person.
Your customers get a text reply from the wording you choose when it fits, while your team sees questions that need a person.
Get urgent tenant complaints with the safety concern clearly stated.
Your serious customer complaints stand out with a reason for follow-up, and the responsible person gets an email.
Draft replies to tenants' questions using the text history.
Get a reply draft in your private chat when a customer texts your work number, with a link to the conversation for context.