Agents give software businesses more time to develop products and support customers.
Find members who missed a broadcast or still lack delivery confirmation.
See who received your broadcast and who needs follow-up, with a message delivery report in your sheet and an alert in chat.
Acknowledge eligible member posts and review a daily reaction recap.
You get emoji reactions on matching channel posts and a daily email that shows your manager what worked and what needs attention.
Draft member cancellation replies using renewal dates and terms.
You get a cancellation reply to review in the customer thread, plus an email with account facts and any policy question.
Send webinar follow-ups to attending members and see who was missed.
Your webinar mail merge sends personal emails to attendees, then shows you who you emailed and who needs attention.
Send member renewal notices and flag records that need attention.
Your renewal emails use customer details, and a row-by-row report shows you which messages went out and which need attention.