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AI-Agents for Guest Relations Managers in Escalations working with monday.com

Bring delayed approvals to owners, flag policy exceptions. Every one is ready to run, and you can adjust it in plain language.

Draft Restaurant Complaint Replies

Write tailored guest replies using confirmed visit details.

Your manager gets a personal reply draft in the guest's email thread, informed by visit notes and your recovery guide before anyone sends it.

Draft Bad Review Replies

Draft guest complaint replies and flag urgent service issues.

Your bad reviews get a thoughtful reply draft to check before anything goes public, with an urgent follow-up ticket when the complaint needs one.

Flag Urgent Complaints

Catch guest complaints about safety or repeated failures quickly.

Your serious customer complaints stand out with a reason for follow-up, and the responsible person gets an email.