Answer customer questions, acknowledge tickets, escalate exceptions. Every one is ready to run, and you can adjust it in plain language.
Send approved chat replies and surface questions needing a personal answer.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
Reply to appointment questions using the customer's recorded details.
Your WhatsApp customers get answers about your hours or recorded appointments, while uncertain questions reach a teammate in the same chat.