AI-Agents for Customer Service Representatives in Client Services in Customer Support working with Gmail
Answer routine questions, flag complaints, escalate cases. Every one is ready to run, and you can adjust it in plain language.
Email a proposed answer beside the customer's message for review.
Your chosen approver gets a proposed reply beside the customer's message, ready to review before anyone answers.
24 toolsDraft customer cancellation replies in the original email thread.
You get a cancellation reply to review in the customer thread, plus an email with account facts and any policy question.
6 toolsPass unresolved replies along with the original message and files.
The next support person gets the full email history and attachments, while your first responder knows who took over.
5 toolsSend approved chat replies and surface questions needing a personal answer.
Your routine chats get the replies you chose, and chats needing a personal answer appear together in your inbox view.
8 tools
