AI-Agents for Customer Service Managers in Status Updates working with Podio
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Send After-Hours Replies
Track tickets awaiting a person and brief the next support shift.
Customers get a receipt after hours, and your next support shift sees which tickets still need a personal reply in team chat.
Works with
21 tools
21 tools
Answer Order Questions
Handle common order questions in chat before they reach staff.
Your shoppers get order answers in website chat, using the details your store already has on record.
Works with
11 tools
11 tools
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