Draft replies using your team's response guidance. Every one is ready to run, and you can adjust it in plain language.
Flag unsupported customer questions for a personal answer.
Get a quick reply draft for routine business DMs, with questions outside your guidance sent to your team for a personal answer.
Draft customer replies for your team to review before sending.
Get tailored reply drafts for business direct messages that your guide covers, ready for a teammate to review before sending.