AI-Agents for Customer Service Managers in Client Services working with Kintone
kintone is a fully integrated social collaboration and customizable business application cloud platform that allows internal and external teams to solve business process inefficiencies through database and work flow-driven custom apps, communication and collaboration. kintone can be used for custom CRM, Project Mangement, SCM and much more.
Create Service Desk Tickets
Keep incoming customer issues moving into the service desk at the right urgency.
Your intake queue shows the ticket number and link. Support gets the issue and files at the urgency your rules call for.
Works with
5 tools
5 tools
Create Support Cases
Prioritize cases from flagged accounts before they reach the support queue.
Customer problems reach your support queue, and the case number appears on the account for easy follow-up.
Works with
9 tools
9 tools
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