Send customers an order confirmation. Every one is ready to run, and you can adjust it in plain language.
Prepare a full read-back before sending the order to the kitchen.
Your call taker gets a clear read-back before a pizza order ticket reaches the kitchen, plus the ticket link in the same chat thread.
Show when every kitchen station has accepted a counter order.
Your kitchen order tickets show dishes and changes by station, and your cashier sees when every station accepts the order.
Print kitchen tickets and customer receipts after each counter sale.
Your kitchen gets a clear order ticket, and your cashier gets a paid receipt to hand to the customer after a counter sale.