Save videos, reply to comments, publish posts. Every one is ready to run, and you can adjust it in plain language.
Mark qualifying channel posts and report those the account cannot reach.
You get emoji reactions on matching channel posts and a daily email that shows your manager what worked and what needs attention.
Check for existing replies before answering new help threads.
Matching questions get answers in your public help forum, and your community lead sees what needs a personal reply.
Skip spam and answered threads, then flag comments needing a person.
Keep up with your Instagram comments: routine questions get replies in your voice, while comments needing your judgment arrive in a daily chat list.
Log new and edited replies in selected public threads.
Keep a dated record of new and edited Instagram and Facebook comments from the public posts you choose to monitor.