Audit pages, track rankings, compare traffic. Every one is ready to run, and you can adjust it in plain language.
Reply to answerable criticism and send uncertain comments for review.
Negative comments on your team's posts get a thoughtful reply when safe, and the owner hears what was said or why they need to step in.
Answer supported post questions and flag those needing a person.
Keep up with questions on your social posts: clear answers appear in comments, and your community lead gets links for personal follow-up.